Brilliant Experience
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Brilliant Experience Overview
Contact
Country: United States
City: Bethesda
Address: 6701 Democracy Blvd, Suite 300
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$25,000 +
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10 - 49
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$150 - $199 / hr
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Founded 2011
Brilliant Experience is a market research, user experience, and customer psychology studio. We offer research and insights for the world’s most innovative brands by understanding their customers inside and out. Through cutting-edge qualitative and quantitative research, we unravel the “why” behind your customers’ behavior. You’ll get fresh psychological insights that drive your strategic direction and help you envision radically intuitive experiences.
Most clients contact us to help them:
- Identify market opportunities through ethnography, mobile diary studies, contextual interviews, and innovation workshops
- Launch the right product through usability testing, agile/lean testing, rapid prototyping and A/B testing, and expert evaluations
- Optimize a product or service over time through quantitative research, ongoing experience measurement, competitor ranking, eye-tracking/biometric studies, coaching, and service design
Brilliant Experience
Brilliant Experience is a research and innovation studio. Our psychology-infused research methods inform digital innovation and deliver captivating design.
Services of Brilliant Experience
Market Research Focus
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Customer Loyalty
10% -
Data Analysis
20% -
Data Reporting
20% -
Interviews
10% -
Market Analysis
20% -
Observational Research
10%
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