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MLive Media Group

A True Marketing Partner
A True Marketing Partner

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MLive Media Group Overview

Contact

Phone: +1.800.878.1400

Country: United States

City: Grand Rapids

Address: 169 Monroe Avenue North West, Suite 100

  • MLive Media Group Project's Size

    $5,000 +

  • MLive Media Group Number of Employees

    250 - 999

  • MLive Media Group Hourly Rate

    $100 - $149 / hr

  • MLive Media Group Founded

    Founded 2012

At MLive Media Group, we make each other better. We grow businesses by creating actual marketing solutions for our client partners, rather than just selling them products. 
 
It's impossible to understand who we are until you become part of it. But with an insider’s view of MLive Media Group, you’d discover our people challenge everything. That can get uncomfortable for those who don’t understand that disrupting the norm and trying to break things is how innovation is earned.

MLive Media Group drives Michigan businesses to greater success. We are the most read news site in Michigan. We also supply marketing and media the way your business requires, whether as a full-service agency or as consultants to your in-house staff. Connected to the media powerhouses of Condé Nast and Advance Local, we know publishing and digital better than anyone else.

Services of MLive Media Group

Marketing Strategy - 30%

Content Marketing - 20%

Graphic Design - 20%

Social Media Marketing - 10%

Web Development - 10%

Reviews (20)

THE REVIEW

Dec 10, 2021

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Feedback summary:

I called when the replacement for the Grand Valley Advance (an advertising section of the Grand Rapids Press) stopped being delivered. I called Mlive about the issue and they gave me two different phone numbers, one a recording asking for money for a pre-paid calling account and the other number disconnected. Mlive's help in this delivery matter is less than useless. They blocked my home phone number so I couldn't call them back after they gave me the first bogus number. Then I called on my cell phone and they gave me the second bogus number. Mlive is a scam.

THE REVIEWER

Randy Peterson

THE REVIEW

Dec 10, 2021

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Feedback summary:

Worst customer service ever!!!Deserves less than one star, I've had papers in the street and papers all wet,and no paper at all! I've reported it and still no paper, they better not charge me for Sunday's press!!I wish we had the real Grand Rapids Press back!This is what happens when there is no competition!

THE REVIEWER

Randal Call

THE REVIEW

Dec 10, 2021

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Feedback summary:

Ordered paper on a Tuesday to be delivered Sunday. No paper by 9:30am. Neighbors all got theirs. Called and responded to recording. 11:25 still no paper. Dry poor service. Especially for a new customer.

THE REVIEWER

Gail Cigler

THE REVIEW

Dec 10, 2021

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Feedback summary:

I wanted to support the local newspaper so I signed up for a subscription. However, I never received a paper. After I asked to cancel I still kept receiving bills. To be honest it all feels like a scam, I would not recommend buying their paper until they learn how to treat their customers and conduct their business in a professional manner.

THE REVIEWER

Marisa Bradford

THE REVIEW

Dec 10, 2021

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Feedback summary:

Started 6 month subscription in first week of July. Never received a paper! Asked for refund after 7 weeks of constant phone calls and promises that it would be remedied. It's now Oct 27 and still waiting for full refund because every time I call they say they will escalate claim or even that they have to prove I never received any papers. WHAT!! All I ever wanted was a paper subscribtion, not all this hassle. Now give me my money back or a newspaper!

THE REVIEWER

Rhonda Love

THE REVIEW

Dec 10, 2021

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Feedback summary:

Got an email with a deal on Thursday and Sunday delivery. Called to order. First guy screwed up an never placed order. Called again. Second guy got it ordered and the Thanksgiving paper delivered by special request since first guy screwed up. Got Sunday paper just fine. Then the second Thursday paper (11/29) never came. Tried to call and got automated system that said they could not deliver me the paper and to call back tomorrow (11/39). This is why I cancelled two years ago. The service stinks and it's hard to get a hold of anyone. Looks like I'll be cancelling again already. Will NOT recommend The Press to anyone.

THE REVIEWER

Kim Vandergalien

THE REVIEW

Dec 10, 2021

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Feedback summary:

It's happened AGAIN! No Sunday paper and all you get is an automated line. My wife and daughter were hoping to read and take with them as they head out for the day. The automated line said it will be replaced, however, if it is not here in 20 minutes it does them no good. This is why I dropped subscription the first time.

THE REVIEWER

Dominic Scorziello

THE REVIEW

Dec 10, 2021

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Feedback summary:

Worst customer service. On hold for great lengths of time with scratchy static music from the movie Sting. No one ever comes on the line . Bad service too. Sunday October 14, 2018 for example. I got 2 sections of paper along with ads. No o e cares. I pay for this service. No wonder people cancel delivery

THE REVIEWER

Bonnie Wiersma

THE REVIEW

Dec 10, 2021

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Feedback summary:

Remember the gold ole Grand Rapids Press ? They had real reporters and writers, there was plenty of content, they were timely with news and sports, etc. It Was a good paper. This new newspaper is a mere embarrassment to our city. No content, slow, liberal slant, hard copy paper 3 days a week only. Ive subscribed for 46 years but am REALLY questioning the value in doing so moving forward.

THE REVIEWER

R S

THE REVIEW

Dec 10, 2021

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Feedback summary:

No Thank you. Poorly written and Poorly marketed to the public. I witness the publications littering the streets more than utilized by anyone to whom they're delivered. Sad and wasteful organization. ☹

THE REVIEWER

R

THE REVIEW

Dec 10, 2021

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Feedback summary:

The customer service is very poor (and that is saying something in this time of extraordinarily bad customer service). I love my delivery service, but may cancel if I can't get reasonable customer service.

THE REVIEWER

Jerry Jonckheere

THE REVIEW

Dec 10, 2021

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Feedback summary:

Rarely receive delivery. Prices keep going up less content. Delivery people don't deliver but billing does a great job taking the funds from our account.

THE REVIEWER

Sandi Geurink

THE REVIEW

Dec 10, 2021

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Feedback summary:

Their habit of tossing free weekly papers around my neighborhood is incredibly annoying. Interestingly there's never any one available to speak to about this practice after calling the office.

THE REVIEWER

mike knissa

THE REVIEW

Dec 10, 2021

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Feedback summary:

one of their 'marketing consultants" wouldnt' stop harassing me after I cancelled my contract due to endorsement of HRC in 2016 election. #MAGA

THE REVIEWER

matt perry

THE REVIEW

Dec 10, 2021

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Feedback summary:

this is the 2nd Sunday in a row that I had to call and complain about not receiving my paper and the first time they brought my Sunday paper on Tuesday and didn't bring my Tuesday paper. very irritated with this place

THE REVIEWER

Tena VanDam

THE REVIEW

Dec 10, 2021

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Feedback summary:

This is liberal propoganda at it's finest. Never report anything other than fits their twisted narrative. The reporting is inept and they purposely withhold news and information. Sad.

THE REVIEWER

Patrick Long

THE REVIEW

Dec 10, 2021

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Feedback summary:

The WORST customer service I have ever experienced! Stop with the constant phone calls, there is a reason you keep losing customers.

THE REVIEWER

Christina Steele

THE REVIEW

Dec 10, 2021

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Feedback summary:

Great food and nice people. Need more staff to check guests in and out.

THE REVIEWER

Kris Dotinga

THE REVIEW

Dec 10, 2021

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Feedback summary:

because who doesn't want to get robocalled every single week hassled by one of their brainless marketing reps ?

THE REVIEWER

Jamie Bennett

THE REVIEW

Dec 10, 2021

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Feedback summary:

No press again. I quit for 4 months because of this. Thought I give them another chance, big mistake.

THE REVIEWER

Raymond VandenBerg

Verification of MLive Media Group

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