Total Networks

We will properly plan and avoid problems in the first place. However, if you need assistance, our team will respond quickly to solve the problem. Our technicians answer the phone live. Not only do they take messages and call you back when it is convenient for them, but they also spend too much time doing so. Time is the most precious commodity that we all have. We respect your time by being efficient and effective in working with you. is there to provide you with more time and help you achieve your business goals. Planning and IT Strategy You can count on a dedicated account manager and engineering team leader every day. The heart of our services is provided through regularly scheduled business technology planning meetings. Every client has a three-year written business technology plan to anticipate growth needs and manage areas for improvement. These plans help to manage risk, avoid unexpected expenses, and continually evaluate and optimize technology to take advantage of innovation. Security Focus has achieved the CompTIASecurityTrustmarktrade;, which validates our commitment to following industry-recognized IT security best practices. We consistently help clients identify gaps in regulatory compliance and address security policies, processes, and plans. We provide tools to train staff and compliance services to monitor network activity and assist in regulatory assessments. Proactive We work with our clients to jointly develop and maintain an effective written technology plan and budget for the most recent three-year period. We schedule proactive visits and provide training. will help ensure that the client's technology is efficient and effective and takes advantage of the latest advances in technology. Responsive We avoid recurring problems and fix them effectively the first time. The result is relatively fewer calls for help, but immediate help at any time of the day or night. Effective We are there to provide our clients with time - time that is efficient and productive. We respect our client time by helping them get everything working right the first time, and we provide help whenever they need it, as quickly as possible, with minimal disruption to the client. We value your time. We encourage all employees to periodically ask themselves, "Is this the best use of my clients time? Is there anything I can do to make the best use of my client timequot We can help you plan. As a managed service provider, we start with a solid technology roadmap. This roadmap evaluates and determines the most effective technologies to meet each clients needs. This roadmap then assesses, prioritizes, and mitigates potential risks and issues. We create and maintain this roadmap through regular business technology review meetings with our clients. We do our homework before every meeting. We make the most of your time by preparing thoroughly. At each meeting, we listen. We collaborate. And we are always working on a series of short, medium, and long-term goals to make the most of ever-evolving technology options. Every managed services client has a written three-year budget and plan. We know where we are headed and can avoid surprises and unexpected expenses along the way. Focusing on proactive planning results in relatively less reactive support. This results in happier clients and allows you to respond very quickly to the relatively small number of support requests you receive. In summary, your clients' time is valuable. Its our job to honor their time with the most efficient, secure, and cost-effective technology that works anytime, anywhere, all the time. And whenever our clients need assistance, we must provide fast and effective support. This is why Total Network exists. We pick up the phone... And well help you right away. We respond to support requests sent via email in a timely and efficient manner. However, in case of emergency, clients are encouraged to call us. When someone picks up the phone and spends time to call us, we will honor that time investment by connecting you immediately to.