We will properly plan and avoid problems in the first place. However, if you need assistance, our team will respond quickly to solve the problem. Our technicians answer the phone live. Not only do they take messages and call you back when it is convenient for them, but they also spend too much time doing so. Time is the most precious commodity that we all have. We respect your time by being efficient and effective in working with you. is there to provide you with more time and help you achieve your business goals. Planning and IT Strategy You can count on a dedicated account manager and engineering team leader every day. The heart of our services is provided through regularly scheduled business technology planning meetings. Every client has a three-year written business technology plan to anticipate growth needs and manage areas for improvement. These plans help to manage risk, avoid unexpected expenses, and continually evaluate and optimize technology to take advantage of innovation. Security Focus has achieved the CompTIASecurityTrustmarktrade;, which validates our commitment to following industry-recognized IT security best practices.